Dallas Morning News: Dallas’ hometown airline is one of North Texas’ largest, high-profile companies and has experienced many challenges over the last several years.
Herb Kelleher, founder of Southwest Airlines once said, “A company is stronger if it is bound by love, not fear.”
But is love enough to save Southwest?
“No change fees. No cancel fees. No bag fees,” Southwest Airlines CEO Bob Jordan said recently in an email to The Dallas Morning News. “Rapid rewards points don’t expire. Flight credits don’t expire. We have the friendliest, most flexible policies in the industry with a terrific network. But the biggest thing that makes us ‘us’ is our people and the unique and unrivaled hospitality they deliver.”
Jordan’s comments about the airline, which famously grew from an idea etched on the back of a cocktail napkin at a Texas bar in 1967, follow a series of significant changes that he recently announced to some of Southwest’s most popular perks.
Read the full story on The Dallas Morning News.
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This Privacy Policy describes how Southwest Airlines Pilots Association ("SWAPA," "we," or "us") collects, uses and shares information in connection with SWAPA's services, systems, websites, and apps that refer or link to the Privacy Policy (collectively, the "Services").
By using our Services, you agree to our Terms and Conditions and consent to our collection, use and disclosure practices, and other activities as described in this Privacy Policy. This Privacy Policy is not a contract and does not create any legal rights or obligations.
SWAPA will collect only that information about employees and pilots which is needed and relevant. We collect information you provide directly to us. For example, we collect information when you use our Services, register for our Services or set up a SWAPA account, subscribe to our e-mails, mobile messages, or social media notifications, post on our forums or blogs, request customer support, or otherwise communicate with us through the Services.
The types of information we may collect include Personal Information. "Personal Information" is information that could reasonably be linked with a particular consumer or household, including information that can be used to identify an individual (whether alone or in combination), such as your first and last name, e-mail address, zip code, address, phone number, social media account information, birth date, and demographic information. "Personal Information" also may include sensitive information, such as present and future health status.
You may choose to voluntarily submit certain other information to us through the Services, including Personal Information, but you are solely responsible for your own Personal Information that you submit to us.
SWAPA may disclose personally identifiable information without prior notification or approval from individuals for various purposes including:
Information We Collect Automatically
We automatically collect certain information from and about you when you access or use our Services. This information may include, without limitation, demographic information; IP address; browser/device/hardware type; operating system characteristics; information about your use of our Services; and data regarding network connected hardware (e.g., computer or mobile device), such as unique device identifiers, type, model, version, MAC address, device or session ID, error related data status, capability, confirmation, functionality, performance data, and connection type. This information may also include clickstream data, which is information about the page-by-page paths you take as you browse through the Services.
This information is gathered by certain tools and methods such as cookies and sessions. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
We may use information about you for various purposes including:
The Services may permit you to submit ideas, photographs, user profiles, writings, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions or other content, including Personal Information (collectively, "User Content"), such as on blogs and forums, and in association with your account and user profile. We or others may store, display, reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed) and may or may not attribute it to you. Others may have access to this User Content and may have the ability to share it with third parties. Please think carefully before deciding what information you share, including Personal Information, in connection with your User Content. Please note that SWAPA does not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available on the Services or what others do with information you share with them on the Services. We are not responsible for the accuracy, use or misuse of any User Content that you disclose or receive from third parties through the Services. We are not responsible for User Content you submit to third party services via our Services.
It is our goal to take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Although SWAPA's objective is to use reasonable efforts to help protect your information, transmission via the Internet is not completely secure and SWAPA cannot guarantee the security of your information collected through our Services. Further, you are responsible for protecting your password.
This Privacy Policy is current as of the effective date set forth above. SWAPA reserves the right to change this Privacy Policy and its practices from time to time consistent with applicable privacy laws and principles. If we make changes to this Privacy Policy we will notify you by revising the date at the top of this Privacy Policy, and in some cases, we may choose to provide you with additional notice (such as adding a statement to the homepages of our Services or sending you an e-mail notification). If the changes are material, we may provide you additional notice.
If you have any questions, complaints, or suggestions regarding this Privacy Policy, please feel free to contact us by phone, e-mail, or postal mail.
